The Tech Support Drive-Thru Is Closed
Now that most students have returned to in-person and traffic to the Technology Support Drive-Thru has dwindled,
we have decided to close the drive-thru. Please see below for how your student can get Chromebook support.
Chromebook Support Options
Chromebook Support for BDLA Students (all schools):
BDLA families will contact their student's Main Office that they are having an issue and need to exchange their devices.
The student's Main Office will put a working device on hold for them (from their stack) and arrange the exchange.
Chromebook Support for In-Person Elementary Students:
Student reports Chromebook problem to classroom teacher; teacher sends the student to Main Office to exchange the device.
Main Office puts in a work request when they have a stack of broken devices and need to be re-stocked;
Chromebook Support for In-Person BMS Students:
BMS Students bring their Chromebooks to BMS Media Center; teacher exchanges device.
Repaired devices are returned to BMS Media Center; BMS Media Center notifies students to return the loaners and pickup repaired devices.
Chromebook Support for In-Person BHS Students:
BHS Students bring their Chromebooks to BHS Media Center; teacher exchanges device.
Repaired devices are returned to BHS Main Office; BHS Main Office notifies students to return the loaners and pickup repaired devices.
Click the "Common Problems" button for information about common problems you may experience, as well as how to fix them
Click the "WiFi Resources" button for information about state-wide initiatives to help families get online, including state programs and public WiFi maps